Frequently Asked Questions
Answers to common questions about buying, selling, payments, inquiries, and campaign setup on SiiqIQ.
How does SiiqIQ work?
SiiqIQ connects buyers with available advertising space. You can browse listings, review details like location and pricing, and either purchase instantly or submit a request to the seller.
What’s the difference between “Buy Now” and “Submit Inquiry”?
Buy Now lets you reserve the ad space at the listed price and terms. Submit Inquiry starts a conversation with the seller so you can ask questions or adjust pricing, dates, or details before committing.
What’s the difference between fixed and flexible listings?
Fixed listings use dates and terms predefined by the seller. Flexible listings let the buyer select dates and duration within the seller’s availability and pricing rules.
What happens after I submit an inquiry?
The seller reviews your request and can accept your terms, propose changes, or message you for clarification. Once both sides agree, you can proceed to payment.
When am I charged?
You are charged when you complete a Buy Now purchase or when you accept finalized terms after an inquiry. Payments are processed securely through Stripe.
How are sellers paid?
Sellers receive payment through Stripe after the transaction moves forward according to the agreed terms.
What if something goes wrong with my booking?
If there is an issue with delivery, timing, placement, or quality, buyers can submit a dispute through the platform for review.
How is pricing determined?
Pricing is set by the seller and may depend on duration, billing cycle, quantity, and any production-related fees. Pricing is shown before final confirmation.
When do I need to provide ad creative?
Creative timing varies by listing. Some sellers require creative before the campaign start date, while others allow more flexibility. Listing details will show those requirements.
Can I request proof that my ad was displayed?
Yes. Buyers can request proof of placement when submitting a booking or inquiry. This may include photo confirmation or other verification depending on the listing type and seller. Availability and method of proof may vary by listing.
Are listings verified?
Sellers must create an account and complete Stripe onboarding to enable transactions. Buyers and sellers can also communicate directly through the platform before finalizing a booking.
Is my payment information secure?
Yes. Payments are processed securely through Stripe. SiiqIQ does not store your full payment details.